In accordance with the provisions of the legislation in force on the protection of personal data, we inform you that your data will be integrated into the processing system belonging to HTV.
Within the meaning of Article 4.7 of the GDPR, the entity that qualifies as the controller of the processing of personal data collected on the website determines the purposes and the means of the processing or processings carried out.
The HTV website collects data for several needs detailed below: the analysis of browsing behavior on the website, the execution of sales operations, after-sales service and commercial canvassing.
Some data are collected automatically. You are then scrupulously informed in advance.
Other collections are required by law and/or regulation (for example, for the issuance of invoices); others finally are of strategic and commercial importance and require your prior consent.
HTV ensures in each case that it complies with the regulations, whose requirements range from simple information to the prior collection of your agreement.
In accordance with the legislative and regulatory provisions in force, we automatically collect certain information when you browse our site. These data are as follows:
• the device and browser used
• the IP address
• the date and time of your browsing
• your browsing history
For this data collection to be authorized by regulation, we provide you with an objection mechanism by updating your contact preferences in the “My Account” section of our website or by contacting customer service.
This option can be used on all browsers and all types of devices (including smartphones and tablets).
Contact us through this link if you experience any difficulty in using this mechanism.
In accordance with the regulations, we further inform you that:
The data collected are not cross-referenced with other processing (such as customer files or statistics of visits to other websites, for example).
The data collected in this way only give rise to the production of anonymous statistics.
We do not track your browsing on other websites.
The IP address collected does not make it possible to obtain a geolocation more precise than the scale of a city.
These data are not kept for more than 13 months from your first visit.
Raw traffic data associating an identifier must also not be kept for more than 13 months.
Any collection of data going beyond those intended to feed these statistics will be subject to the prior collection of your consent if it is not based on another legal basis.
In order to create your account and access the ordering process, you will need to provide us with your company information as well as contact information considered personal: your name, your contact details (email and postal address and telephone number), and your banking information.
The legal basis for this collection and processing is based on Article 6.1.b of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (General Data Protection Regulation or “GDPR”).
You may provide us with personal data when you contact customer service, so that we can process your requests.
Here again, the legal basis is constituted by Article 6.1.b of the GDPR.
The legal basis for this collection and processing is based on Article 6.1.b of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (General Data Protection Regulation or “GDPR”).
In accordance with the regulations in force, HTV informs you that the data will be kept for the period strictly necessary for their processing, in accordance with the regulations applicable locally.
For example, under French law, we are required to keep payment and billing information for a period of 10 years.
HTV informs you that it will process the data in a lawful, fair, transparent, adequate, relevant, limited, accurate and up-to-date manner.
That is why HTV undertakes to take all reasonable measures so that they are deleted or rectified without delay when they are inaccurate.
A club representative may contact you by telephone to verify the accuracy of the information provided.
HTV will process your data in order to fulfill its contractual obligations for printing your order and managing your customer account.
Without this data, we may not be able to invoice the ordered services.
HTV will also process your information to send you promotional offers and product information if you have given consent to do so.
You may withdraw your consent to receive marketing and product information at any time by updating your contact preferences in the “My Account” section of our website or by contacting customer service.
In accordance with Articles 15 to 22 of the GDPR, concerning the data we hold about you, you have the following rights:
• right of access (Article 15 of the GDPR)
• right to rectification (Article 16 of the GDPR)
• right to erasure (Article 17 of the GDPR)
• right to restriction of processing (Article 18 of the GDPR)
• right to notification of data: rectifications, erasures, restriction (Article 19 of the GDPR)
• right to data portability (Article 20 of the GDPR)
• right to object (Article 21 of the GDPR)
• right not to be subject to profiling (Article 22 of the GDPR)
Any request to exercise a right must be accompanied by a copy of a valid proof of identity to allow us to ensure that the request is made by the legitimate holder of the data concerned.
You may also contact the competent supervisory authority (CNIL) to submit the complaint you deem appropriate.
HTV informs you that it may transfer data when necessary (for example to subcontractors such as graphic designers and/or workshops or carriers such as DHL, TNT, UPS, and La Poste).
This data transfer will be carried out in compliance with the guarantees, measures and rights provided for by the legislation in force on the protection of personal data and in accordance with this privacy policy.
The retention periods for your data vary depending on the applicable law and, when constraints are less strict, according to CNIL recommendations and our needs.
Thus, we are legally required, for example, to keep invoices for a period of 10 years.
Billing data are therefore kept for 10 years.
As an indication, you will find in the attached table the retention periods applied to the main types of data.
This privacy policy was updated on February 16, 2023.
From time to time, HTV may make changes to its privacy policy and update it on its website.
Any update will be indicated by clearly identifiable notices on our website and/or by sending an informational email.
